Heatmaps and User Session Recordings: “Spying” on Your Users for a Better UX in Your Mobile App

Key Takeaways: See what users actually do: Heatmaps and session recordings let you visually track real user interactions – every tap, scroll, and hesitation – revealing UX issues that raw numbers alone can’t show. Fix friction and boost conversion: By “spying” (ethically) on user behavior, you can pinpoint pain points (like rage-taps on a dead […]