customer service | Dogtown Media

4 Lessons Startups Can Learn from Small Businesses

Published on May 16, 2016

According to CB Insights, only 1.28% of startups become unicorns. Does that make the other…

How to Leverage Customer Service to Bootstrap a Beta Product

Published on March 25, 2016

Bootstrapping is hard. Ridiculously hard. (Trust us, we all worked on startup teams for years…

Service, the Customer Intermediary App, Launches for iOS

Published on January 4, 2016

User retention is notoriously difficult in the iOS app industry, where over 80 percent of…