Last Updated: September 25, 2026
These Terms of Service (“Terms”) govern your access to and use of www.dogtownmedia.com and its content, forms, downloads, and features (the “Website”), operated by Dogtown Media, LLC (“Dogtown Media,” “we,” “us,” or “our”). Please read them carefully. By accessing or using the Website, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Website.
These Terms govern your use of the Website only. They do not govern any application, software, or product that Dogtown Media designs, builds, or hosts for its clients, and they do not replace or modify any separate written agreement between you and Dogtown Media.
1. No Engagement or Professional Relationship
The Website is an informational and marketing resource. Your use of the Website, your submission of a form, your request for a “Free Consultation,” and any preliminary discussion with us do not create a contract, engagement, retainer, or professional, advisory, or fiduciary relationship of any kind, and do not obligate either of us to proceed. Dogtown Media provides development and related services only under a separate written agreement signed by both parties. Nothing on the Website is a binding offer, quote, or commitment, and any estimates, timelines, or capabilities described in a consultation are preliminary and non-binding until set out in a signed agreement.
2. Informational Content Only; No Professional Advice
The Website contains general information, including articles, blog posts, guides, white papers, and other resources that may address healthcare, clinical, regulatory, HIPAA, FDA, financial, security, and technology topics. This content is provided for general informational and educational purposes only. It is not medical, clinical, legal, regulatory, compliance, financial, or other professional advice, and it is not a substitute for advice from a qualified professional who knows your specific circumstances.
Do not rely on Website content as the basis for any decision. No physician-patient, attorney-client, or advisory relationship is created by your use of the Website. Always seek the advice of appropriately qualified professionals before acting on any information found here. Your reliance on any Website content is at your own risk.
3. Marketing Statements; No Guarantee of Results or Outcomes
Descriptions of our services, experience, methodologies, capabilities, and results, including references to standards such as HIPAA, FDA requirements, or other regulatory frameworks, and including portfolio pieces, case studies, and client examples, are provided as general marketing information. They describe work performed under specific client engagements and are illustrative only. They are not a promise, warranty, or guarantee of any particular result, performance, timeline, cost, security outcome, or regulatory or compliance status for any other project.
The scope of any project, the deliverables, and the allocation of responsibility for regulatory and compliance matters are defined solely in the signed agreement governing that project. Statements on the Website do not create any obligation or standard of performance outside of such an agreement.
4. Intellectual Property
The Website and its content, including text, graphics, logos, images, video, layout, design, code, and downloadable materials (collectively, the “Content”), are owned by Dogtown Media or its licensors and are protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Content for your own personal or internal business, non-commercial use only.
You may not copy, reproduce, republish, distribute, modify, create derivative works from, publicly display, frame, scrape, harvest, or otherwise exploit any Content, and you may not use any Content to train, develop, or improve any artificial-intelligence or machine-learning model, without our prior written consent. “Dogtown Media” and our logos are our trademarks. Third-party names, logos, and marks appearing on the Website, including those of clients, are the property of their respective owners, are used with permission or for identification only, and their appearance does not imply any endorsement of you or your use of the Website.
5. Submissions and Communications
Information you submit through the Website, including project descriptions, contact details, and messages, is not confidential and creates no obligation of confidentiality on our part unless and until we enter into a separate signed non-disclosure or other written agreement with you. Do not submit through the Website any protected health information, other sensitive personal information, trade secrets, or information you consider confidential.
You are responsible for the information you submit and represent that you have the right to provide it. You grant Dogtown Media a non-exclusive, worldwide, royalty-free license to use information you submit for the purpose of responding to you and operating our business. Any feedback, ideas, or suggestions you provide about the Website or our services are given voluntarily, are non-confidential, and may be used by us without restriction or compensation.
6. Acceptable Use
You agree to use the Website only for lawful purposes and in accordance with these Terms. You will not: (a) violate any applicable law or regulation; (b) access or use the Website to build or benefit a competing product or service; (c) use any robot, spider, scraper, or automated means to access or collect data from the Website except as permitted by our published instructions; (d) attempt to gain unauthorized access to, interfere with, or disrupt the Website or its underlying systems; (e) introduce any virus, malware, or harmful code; (f) reverse engineer or attempt to derive source code from the Website; (g) infringe our or any third party’s intellectual property or other rights; or (h) misrepresent your identity or affiliation.
7. Interactive and AI Features
The Website may offer interactive features, including contact forms, chat, or AI-assisted tools. Any responses generated by automated or AI-assisted features are provided for general informational purposes only, may be incomplete or inaccurate, do not constitute professional advice, and should not be relied upon. Do not submit sensitive or confidential information through these features.
8. Third-Party Links and Services
The Website may link to third-party websites, services, or resources that we do not own or control. We provide these links for convenience only and are not responsible for the content, products, privacy practices, or availability of any third party. Your use of any third-party site or service is governed by that third party’s terms and policies and is at your own risk.
9. Disclaimer of Warranties
The Website and all Content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Dogtown Media disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Website or Content will be accurate, complete, current, reliable, uninterrupted, secure, or free of errors, viruses, or other harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
10. Limitation of Liability
To the fullest extent permitted by law, Dogtown Media and its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of, or inability to use, the Website or any Content, whether based on contract, tort, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Website or these Terms will not exceed the greater of the amount you paid us, if any, to access the Website, or one hundred U.S. dollars ($100). These limitations are a fundamental part of the agreement between you and Dogtown Media. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Dogtown Media and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Website, your submissions, or your violation of these Terms or any applicable law or third-party right.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Before initiating any formal proceeding, you agree to first contact us and attempt in good faith to resolve the dispute informally.
Any dispute arising out of or relating to these Terms or the Website that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect, before a single arbitrator, seated in Los Angeles County, California. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. To the extent permitted by law, disputes will be resolved on an individual basis, and you and Dogtown Media waive any right to participate in a class, collective, or representative action.
13. Changes to the Website and to These Terms
We may modify, suspend, or discontinue any part of the Website at any time without notice. We may also update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Website after the updated Terms take effect constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
14. General
These Terms, together with the Privacy Policy and any separate signed agreement between you and Dogtown Media, are the entire agreement between you and Dogtown Media regarding the Website. If any provision is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary so that the remaining Terms stay in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor. Headings are for convenience only. You consent to receive communications from us electronically.
15. Contact Us
Questions about these Terms can be directed to us through our contact page, or by mail:
Dogtown Media LLC
550 West B Street, 4th Floor
San Diego, CA 92101